PUBLISHING PACKAGES

1. BEFORE – Prior to the manuscript being submitted:

• 0-90 calendar days after paying for the service—100% of the purchase price, less $150, or 10% of the total purchase price (Administrative/Processing Fee) will be refunded, whichever is higher.
• 91–180 calendar days after paying for the service—50% of the purchase price will be refunded.
• More than 180 calendar days after paying for the service—No refund will be issued.

2. AFTER – After the manuscript has been submitted but before the author’s final approval:

• After the manuscript is submitted but before actual work begins—50% of the total purchase price will be refunded.
• After actual work has started but before giving final approval—25% of the total purchase price will be refunded.

3. After the author has given final approval of the work::No refund will be issued.

MARKETING SERVICES
Prior to beginning the fulfillment of the marketing service(s):

• 0-60 calendar days after purchase: 100% of purchase price, no refund if we begin fulfillment of individual service(s), whichever is greater. 
• More than 60 calendar days after the purchase: No refund
• After we begin fulfillment of individual service(s):No refund.

For marketing services that are bundled with a publishing package:

• If final draft has been submitted to client but prior to marketing service launch queue: Fifty Percent (50%) refund of purchase price.
• Once availed service(s) are in queue for marketing service launch: No refund will be issued.